Feature

Referral tracking for accountable follow-up

Record who made an introduction, who received it, what happened next and the value of work that was won.

Good introductions can disappear into informal conversations

When referrals are mentioned at meetings, in messages or over coffee, recipients may lack the details they need and organisers cannot see whether introductions led anywhere.

A simple shared record creates accountability without turning a relationship-led group into a complicated sales system.

A clear record and a small set of outcomes

Members log a referral for another member with a description and, where appropriate, client, company and contact details. The receiving member is notified.

The recipient or a group administrator can move the referral through logged, accepted, in progress, won or lost. Won referrals record a value, and summaries can be reviewed by month, year or across all time.

From introduction to outcome

The record stays focused on the information a networking group needs.

Record the introduction

Choose the receiving member and explain the opportunity clearly.

Follow progress

The recipient updates the referral as they accept and pursue it.

Review results

Members and administrators can see status counts and won value for a chosen period.

Better visibility without extra spreadsheets

Clear ownership

Each referral has a sender and a receiving member.

Timely follow-up

Notifications and visible status make the next action harder to overlook.

Useful evidence

Period summaries show activity and recorded outcomes.

Questions about this feature

Who can update a referral’s status?

The receiving member or a group administrator can update the status.

Can groups review older referral activity?

Yes. Referral views support monthly, yearly and all-time periods, subject to the records held by the group.

Make referral follow-up visible

Give members one place to record introductions and update their outcomes.

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