The challenge
Software subscription records need to be understandable
When the cost of a service changes with organisation size, administrators need more than a payment total. They need to see the invoices and understand which members and groups contributed to the charge.
Payment method changes should also be available without a support request.
How MyNetworx approaches it
MyNetworx billing information beside the organisation
Authorised organisation administrators can review paid subscription records and open the available invoice or PDF.
For payments with a recorded billing snapshot, MyNetworx shows the users and groups included for that period. Organisation owners can open the billing portal to amend the payment method or cancel the MyNetworx subscription.
In practice
What the billing area supports
This area manages the organisation’s payment for MyNetworx. It does not collect networking membership subscriptions, meeting fees or event payments from members or visitors.
Review payment history
See paid dates, amounts and available invoice links.
Open a breakdown
Review the users and groups captured for the billing period.
Manage the subscription
An authorised owner can amend the payment method or cancel.
Benefits
More context for organisation billing
Accessible records
Invoices and payment history sit with the organisation account.
Clear composition
Billing snapshots explain the members and groups included.
Owner control
Payment method and cancellation options are available through the billing account.
Common questions
Questions about this feature
Does MyNetworx collect membership fees or event payments?
No. This feature is for the organisation’s subscription to MyNetworx and its related billing records.
Who can see organisation billing?
Billing information is restricted to authorised organisation roles.